For Users

1. Returns and Refunds

1.1 Eligibility: To be eligible for a return, the product must be unused and in the same condition as received. It must also be in the original packaging.

1.2 Initiating a Return: Users must initiate the return process within 7 days of receiving the product. To start a return, contact our customer service at contact@appanbazaar.com with your order number and details.

1.3 Return Authorization: Once your return is approved, we will provide you with a return authorization and instructions on how to proceed.

2. Refunds

2.1 Refund Process: Refunds will be processed once the returned product is received and inspected. If approved, the refund will be issued to the original method of payment.

2.2 Non-Refundable Items: Certain items are non-refundable, including [list of non-refundable items].

3. Shipping Costs

3.1 Return Shipping: Users are responsible for the cost of return shipping unless the return is due to an error on our part.

3.2 Original Shipping Costs: Original shipping costs are non-refundable unless the return is due to an error on our part.

4. Exchanges

We do not currently offer exchanges. If you need a different item, you will need to return the original item and place a new order.

For Vendors

1. Acceptance of Returns

1.1 Vendor Responsibility: Vendors are responsible for accepting returns for products sold on AppanBazaar in accordance with our return policy.

1.2 Return Authorization: Vendors must provide return authorization promptly and communicate with users regarding the return process.

2. Inspections and Refunds

2.1 Inspection: Vendors must inspect returned items promptly upon receipt. If the product is in the same condition as sent, the refund process should be initiated.

2.2 Refund Timing: Vendors should process refunds promptly after approving the return. Refunds should be issued through the same payment method used for the original transaction.

3. Non-Refundable Items

Vendors should clearly communicate any non-refundable items in their product listings. Non-refundable items may include [list of non-refundable items].

4. Shipping Costs

4.1 Vendor Responsibility: Vendors are responsible for return shipping costs if the return is due to an error on their part.

4.2 Original Shipping Costs: Original shipping costs are non-refundable unless the return is due to an error on the part of the vendor.

5. Exchanges

Vendors are encouraged to communicate their exchange policies with users. If exchanges are not offered, this should be clearly communicated in product listings and customer communications.

This Return Policy is effective as of [Date]. AppanBazaar reserves the right to update or modify this policy at any time, and users and vendors are encouraged to review it periodically for changes.